# About Us

## Our Story

### A Decade of Expertise Fuels Your Success

Pulse was built by the experts at BigData Boutique, drawing from over a decade of experience in building, optimizing, and troubleshooting OpenSearch and Elasticsearch solutions for global clients. We saw a common pain point: constant firefighting was draining valuable resources and stifling innovation. To address this, we created Pulse — a comprehensive suite of tools designed for proactive cluster management.

Pulse empowers you with the same proactive monitoring, expert insights, and battle-tested strategies that have helped hundreds of leading enterprises and startups maximize their investment. Developed initially as our in-house solution, Pulse now brings proactive optimization and peace of mind to your operations, embodying our passion for making these powerful technologies work better for you.

## Our Mission

At Pulse, we're on a mission to empower developers and DevOps teams to prioritize innovation over troubleshooting. We believe that managing search clusters shouldn't be a burden, allowing you to focus on your day-to-day tasks with confidence in the health of your clusters.

### Itamar Syn-Hershko

Founder and CTO

## Security & Trust

### Your Data Security is Our Priority

Security and compliance are fundamental to everything we do. We maintain enterprise-grade security controls and are SOC 2 Type II certified, ensuring independent verification of our security practices.

#### SOC 2 Type II Certified

Independently verified security controls ensuring the protection of your data through rigorous auditing of our security, availability, processing integrity, confidentiality, and privacy controls.

✔ Security Controls  
✔ Data Encryption  
✔ Availability Measures  
✔ 24/7 Monitoring

## Our Team

### Meet the Leadership Team

Itamar Syn-Hershko

Founder and CTO

Lior Friedler

VP Engineering

Efrat Lehman Dahan

Product Lead

Artur Sorokin

Design Lead

Shai Greenberg

Head of Support

Maddasar Azim

Head of Growth

## Careers

### Join the Team

At Pulse, we're advancing search technology.

Join our dynamic team and make a difference in Elasticsearch and OpenSearch management.

Be part of a culture that values creativity, teamwork, and personal growth.

## Kickstart Your Journey to Optimized Clusters